![2 Chapter The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – not knowing what customers expect Gap 2 – not having the. - ppt download 2 Chapter The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – not knowing what customers expect Gap 2 – not having the. - ppt download](https://images.slideplayer.com/14/4223215/slides/slide_9.jpg)
2 Chapter The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – not knowing what customers expect Gap 2 – not having the. - ppt download
![2-1 The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – - ppt download 2-1 The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – - ppt download](https://images.slideplayer.com/26/8889368/slides/slide_3.jpg)
2-1 The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – - ppt download
![Determining the Gap between Customer Expectation and Management Perception in Banking Services: An Evidence from Jamuna Bank Limited | Semantic Scholar Determining the Gap between Customer Expectation and Management Perception in Banking Services: An Evidence from Jamuna Bank Limited | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/fdb590a15b9f19e488633c0cfcbb6164de335ada/2-Figure1-1.png)
Determining the Gap between Customer Expectation and Management Perception in Banking Services: An Evidence from Jamuna Bank Limited | Semantic Scholar
![Service Gap Model Sample Of Ppt Presentation | Template Presentation | Sample of PPT Presentation | Presentation Background Images Service Gap Model Sample Of Ppt Presentation | Template Presentation | Sample of PPT Presentation | Presentation Background Images](https://www.slideteam.net/media/catalog/product/cache/1280x720/s/e/service_gap_model_sample_of_ppt_presentation_Slide01.jpg)